Kadence Internal System

The legacy systems were plagued by outdated interfaces, cluttered dashboards, inconsistent color schemes, non-responsive layouts, and error-prone forms that led to 25% error rates in approvals and scheduling, as revealed through initial audits. I kicked off with comprehensive user research, including 30 in-depth interviews, anonymous surveys, and journey mapping sessions to identify key pain points like buried notifications and rigid calendars.

This informed low-fidelity wireframes sketched in Figma, evolving into interactive high-fidelity prototypes with micro-interactions for smoother flows, such as swipe-to-approve budgets.

The redesign of Kadence International’s internal websites, transforming fragmented tools for budget management, attendance tracking, and workspace booking into a unified, intuitive platform serving over 500 employees across global teams.

Standout features included a personalized dashboard with live budget gauges and protein-bar-style progress visuals, a drag-and-drop heatmap calendar for workspace reservations, and full mobile responsiveness tested on iOS/Android. Iterative usability testing with 20 diverse users (via UserTesting.com) uncovered issues like thumb-zone navigation gaps, leading to refinements that slashed average task time from 4.2 to 2.5 minutes, a 40% improvement while boosting satisfaction from 62% to 90% (SUS scores).

The redesign of Kadence International’s internal websites, transforming fragmented tools for budget management, attendance tracking, and workspace booking into a unified, intuitive platform serving over 500 employees across global teams.